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Blog Tag: service

Customer Caring

I've written about the impact and importance of customer service before. In my previous post titled Standard of Caring in Technology Services I use the example of a physician's bedside manner and how this level

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Standard of Caring in Technology Services

The most impactful way for technology support staff to demonstrate the utility and warranty of the services they offer is through exemplary customer service. But what is customer service? In the health industry the phrase

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